NerdiT Now Mobile Device Repair Update | Shark Tank Season 11
Fast, easy device repair is difficult to find, even in the device-saturated world we live in today. Jonathan Hoxter, Markevis Gideon, and Jake Voorhees saw an opportunity to put their skills to work in a niche market, so they created a fast and convenient repair service. But how did the company do during its
If you’re short on time, here’s a quick overview of what happened to NerdiT Now after
NerdiT Now appeared on
| Shark: | Result: |
| Lori Greiner | No Offer |
| Mark Cuban | No Offer |
| Daymond John | No Offer |
| Kevin O’Leary | No Offer |
| Matt Higgins | No Offer |
Shark Tank NerdiT Now Update
- Entrepreneurs: Jonathan Hoxter, Markevis Gideon, and Jake Voorhees
- Business: Same-day and mobile electronic device repair
- Ask: $150,000 for 20% equity
- Result: No deal
- Shark: None
Jonathan, Markevis, and Jake brought NerdiT Now to
Besides their brick-and-mortar store, they also have ‘The Motherboard;” a mobile device repair ambulance. They take this truck to food truck circles, making it easy for customers to drop off their devices while they eat.
Plus, they recently began a prototype phase for a repair kiosk. Customers would drop off their devices at the kiosk and they would be repaired within six hours.
Their repair service for a simple fix like a screen repair costs $90 and includes a 6-month warranty. Even better, the repairs are done right in front of the customer. Cost may vary depending on the type of repair needing to be done, however, they are less expensive than most other options on the market.
The same-day service model is intriguing to the sharks. However, in the year prior to filming, sales were only $74,000, which concerns the sharks.
Unfortunately, it doesn’t stack up to how much it could be making. Mark Cuban dropped out first, stating that scaling would be a problem for the company.
Similarly, Lori Greiner thinks they should be in more places, and make it easier for people to find them. Mark and Lori agree that NerdiT Now is not investable right now.
Kevin O’Leary, Daymond John, and guest shark Matt Higgins, also agree that the company is not investable. They’re all out.
Unfortunately, NerdiT Now walked away from
Research for our NerdiT Now update revealed good news. In 2023, annual revenue has grown to an estimated $4.8 million and they’ve expanded their model to include contactless mail-in repairs.
We also discovered that the company founded The NERDiT Foundation, which helps to donate computers and train install technicians in countries and communities in need. According to the NerdiT Now website, they’ve donated over 7,000 computers to three countries and helped train 85 technicians.
You can actually donate old tech to them at their locations, and they will refurbish them and gift them to those in need.
Further, the website states that in addition to mobile devices and tablets, they also repair computers and game systems.
If you need repairs done, you simply follow the prompts on their website, and then answer some questions, fill out some information, and choose which method of service you would like.
Despite not getting a deal on
In the meantime, to learn about the other companies featured on Season 11 Episode 5, check out our company updates below:
Before you go, make sure to take a look at our Season 11 products page for more company updates from Season 11.
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Kimberly is a writer for Shark Tank Recap. She has written episode summaries and updates across multiple seasons of Shark Tank, with a focus on complete and accurate information since 2021. She believes that getting the business aspects of each deal correct is extremely important for viewers and fans. Her favorite Shark Tank products are The Wobbles and Rocketbook!